Privacy policy
At Babo Care, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
Information You Provide: This includes your name, email address, shipping/billing address, phone number, and payment details when you make a purchase, create an account, or contact us.
Information Collected Automatically: When you visit our site, we automatically receive your computer’s internet protocol (IP) address, browser type, and pages you view. We may also use cookies and similar tracking technologies to enhance your experience and analyze site traffic.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders, including arranging for shipping.
Communicate with you about your order, our services, and promotional offers (if you have opted in).
Improve and optimize our website and customer service.
Prevent fraud and ensure the security of our services.
3. Sharing Your Information
We do not sell your personal information. However, we share it with trusted third-party service providers who assist us in operating our business, under strict confidentiality agreements:
Payment Processors (e.g., Stripe, PayPal) to securely handle payments.
Shipping Carriers (e.g., FedEx, UPS) to deliver your order.
Email Marketing and Analytics Providers to help us communicate with you and understand website usage.
We require all third parties to respect the security of your data and process it only for our specified purposes.
4. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal data.
Withdraw your consent for marketing communications.
Object to certain processing activities.
To exercise any of these rights, please contact us using the details below.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (such as for tax and accounting purposes).
6. Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised ""Last Updated"" date.
8. Contact Us
For any questions about this Privacy Policy, to exercise your rights, or to make a complaint, please contact us at:
Email: customersupport@tmattress.vip